Terms of Use

The Site is owned and operated by METAKORE SDN. BHD., a Malaysian digital agency (Registration No. 202401045092 / 1590938-H) providing a range of IT solutions services — including, but not limited to, MetaKore Commerce (Shopify storefront builds), MetaKore Dine (a managed QR ordering subscription for restaurants), web development, mobile app development, server migration, AI automation, API integration, data analytics & business intelligence, and other bespoke engagements. References in these Terms to "MetaKore", "we", "us", or "our" mean METAKORE SDN. BHD.

The Site is a marketing and informational website. It describes the IT solutions services we offer — including, but not limited to, MetaKore Commerce (our flat-fee Shopify storefront build), MetaKore Dine (our QR ordering subscription for restaurants), web development, mobile app development, server migration, AI automation, API integration, data analytics & business intelligence, and other bespoke engagements — shares case studies, and lets you request a quotation. Submitting a quotation form is not an offer or contract — it is a request to start a conversation. Any project engagement between you and us will be governed by a separate written quotation and service agreement that we issue and you sign, with scope, fee, and timelines specific to that engagement. Our subscription products are governed by their own published service terms instead — for MetaKore Dine, see the MetaKore Dine Service Terms, which apply to that subscription in place of any quotation.

We do our best to keep information on the Site — including pricing, timelines, third-party platform features, and rollout dates — accurate and up to date. However, the Site describes a fast-moving industry, and third-party platforms (Shopify, OpenAI, Google, Shopee, Lazada, domain registrars, payment providers) change their products, prices, and features without notice. All information on the Site is provided on an "as is" basis without warranty of any kind. Specific freshness notes are published on the relevant sections of the Site. Nothing on the Site constitutes a contractual commitment, professional advice, legal advice, tax advice, or financial advice.

Prices shown on the Site are of two kinds, and they work differently. Fees for scoped project work — including the RM 1,500 flat fee for MetaKore Commerce — are indicative for the standard scope described; the price that applies to that engagement is the price set out in the written quotation issued to you after a scoping call, and accepted by you in writing. Published subscription prices — currently the MetaKore Dine plans — are fixed list prices rather than indicative ones: no scoping call or quotation is involved, and the price shown when you subscribe is the price you pay for that term. In both cases we reserve the right to revise published prices at any time before a written quotation is issued or a subscription is paid, and a revision never changes a term you have already paid for.

When using the Site, you agree not to: (a) use it for any unlawful purpose; (b) interfere with or disrupt the Site, its servers, or related networks; (c) attempt to gain unauthorised access to any part of the Site, any account, or any system connected to it; (d) submit information that is false, misleading, or that infringes any third party's rights; (e) use automated systems, scrapers, or bots to access the Site, except for well-behaved search engine crawlers.

All content on the Site — including text, graphics, logos, icons, images, and code — is owned by or licensed to METAKORE SDN. BHD. and is protected by Malaysian and international copyright and trademark law. "MetaKore" and the MetaKore logo are trademarks of METAKORE SDN. BHD. You may view, download, and print pages from the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, or republish any part of the Site for commercial purposes without our prior written consent. Third-party names mentioned on the Site (such as Shopify, ChatGPT, Gemini, Shopee, Lazada, KopiKraft, Tjap, Boxlore) are the property of their respective owners.

The Site contains links to third-party websites and references third-party services (including Shopify, the KopiKraft, Tjap, and Boxlore storefronts, domain registrars, and payment providers). We do not control those websites or services, do not endorse them, and are not responsible for their content, availability, terms, or privacy practices. Your use of any third-party website or service is at your own risk and subject to that third party's terms.

To the maximum extent permitted by Malaysian law, the Site and all information on it are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by Malaysian law, METAKORE SDN. BHD., its directors, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with your use of (or inability to use) the Site. Our total aggregate liability arising from or in connection with the Site (excluding liability under a separate signed service agreement) will not exceed RM 100. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Malaysian law (including, where applicable, liability for fraud or personal injury caused by negligence).

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms.

We may update these Terms from time to time. The current version, with the date last updated, is always available on this page. Material changes will be flagged on the homepage where appropriate. Your continued use of the Site after a change takes effect is your acceptance of the revised Terms.

These Terms and any dispute arising out of or in connection with them or your use of the Site are governed by the laws of Malaysia. You and METAKORE SDN. BHD. submit to the exclusive jurisdiction of the courts of Malaysia.

Questions about these Terms can be sent to METAKORE SDN. BHD. at zhenkai.dev@gmail.com or by WhatsApp at +60 16-620 6903.